At BrightNewMe we aim to be as helpful and user-friendly as possible, and to treat all patients with the respect they deserve. However, we do ask that patients return this respect by giving appropriate priority to the appointments they make.  Whilst the vast majority do so, this has not always been the case.  Consequently, we have introduced a cancellation/deposit policy for certain appointment types. Free initial consultations/assessments Whilst most initial consultations and assessments are free, to secure the appointment we require a deposit of £50. This can be paid by card over the telephone, or by bank transfer. This deposit […]